There is a hidden diagnostic screen that is only accessible using a special key combination. We suggest you ignore this for now. However, in the event you need to contact our technical support, they may request this additional information. So, we present the procedure here. Just to be clear, in case you are curious there is no harm in accessing this hidden screen, but the results are intended solely for the technical support team.
To enable the diagnostics screen, power ‘on’ the unit and while the splash screen displays then press and hold the RIGHT arrow key. When powered ‘on’ this way a new ‘Diagnostics’ menu option appears at the bottom of the screen.
While in Diagnostics mode, the following short-cut keys are in effect: